Reviews

Posted On: 2/6/2023

Keep Looking

Management Sucks , The Hot tub has been down since the day I moved in and they sign you up for things you are not a part of
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

We thank you for taking the time to give us this feedback, however without further context it's difficult to know how best to improve your experience! If there's anything we can do to address your concerns then please feel free to call our office at your earliest convenience; we're eager to help! Hope to hear from you! -Cove Apartments

Posted On: 12/23/2022

Ice melt

Where is the ice melt box you guys got off by the stairs?? We fell, walking down the stairs this morning. This is so bad.
By: Journey     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, there is no contact for this review, we would love to connect with you if you have any questions! Please reach out to us at (253)-458-2229 or the [email protected] Take Care, Your Cove Team

Posted On: 10/18/2022

Package Missing

The Mail man delivered my package at the wrong door. Please if you have my package please return it back. Package was delivered on Oct 13.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, there is no name associated with this review that fits our records. Our leasing office does not take packages. All missing packages must be reported to the carrier. Should you need help with this, please contact us at 253-458-2229 :) Thank you, Your Cove Team

Posted On: 10/7/2022

Thank you Cove team

Carol, thank you for making my move in easy and pleasant!
By: Barbara Kolvick     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Barbara, We are thrilled to know you are loving your home here at The Cove! A 5-star review is the best praise, we’re thrilled you took a moment to share your experience. Thank you for recognizing Carol, she is truly a vital part of our hard-working team here! See you around the community! Thanks again for being a valued resident, The Cove Management

Posted On: 10/3/2022

Thank you Cindy!

Thank you Cindy!
By: Carmen Cervantes Rivera     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Carmen, We are thrilled to know you are loving your home here at Allegro! A 5-star review is the best praise, we’re thrilled you took a moment to share your experience. Thank you for recognizing Cindy, she is truly a vital part of our hard-working team here! See you around the community! Thanks again for being a valued resident, Your Cove Team

Posted On: 10/3/2022

Cindy helped in office

thank you Cindy!
By: Juan Blanco Moreno     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Juan, We are thrilled to know you are loving your home here at Allegro! A 5-star review is the best praise, we’re thrilled you took a moment to share your experience. Thank you for recognizing Cindy, she is truly a vital part of our hard-working team here! See you around the community! Thanks again for being a valued resident, we look forward to meeting your family! Take Care, Your Cove Team

Posted On: 9/16/2022

If you Drive I do not recommend living here

The Apartment is amazing but the parking is Herrifc I literally have to walk from the far side of the property near 7-11 to The Nisqually side there is never parking, I wasn't told parking was ample and this turned into a lie. I am thinking of ending a lease a month into loving here Do not rent here The management stops carrying and lies to get you to rent form them
By: timothy Cox     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Timothy, We thank you for this feedback, and we would like to sincerely apologize for any potential miscommunication regarding parking. We try to make the parking situation clear to all incoming residents, and we're saddened to hear that this has so negatively impacted your view of our community. If there's anything we could do to improve your experience here, please give us a call in the office at 253-838-7867. Hope to hear from you, The team at The Cove

Posted On: 9/9/2022

Thank you for the exceptional move in experience.

Thank you for the exceptional move-in experience thank you so much, Vanessa!
By: Mohammad Salim Mustafazada     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Mohammad, We are thrilled to know you are loving your home here at The Cove! A 5-star review is the best praise, we’re thrilled you took a moment to share your experience. Thank you for recognizing Vanessa, she is truly a vital part of our hard-working team here! See you around the community! Thanks again for being a valued resident, Your Cove Team

Posted On: 6/14/2022

Neglect and harassment

I currently stay in the cove apartments and my house was broken into about a 2 months ago the police did a report but nothing of value was stolen or worth going any further it has now been 2 month and they have neglected to fix my window they do not care for there community and they do not care for the well being of there residence they have neglected the fact to fix my window after I was told that it would be fixed
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

We thank you for this feedback, and we would like very much to help you, however since you've submitted anonymously we're unable to look up your history of maintenance requests or contact you directly. Please, at your earliest convenience, give us a call in the office so that we can address any concerns you may have, your sense of security means the world to us. Hope to hear from you soon, The team at The Cove

Posted On: 3/18/2022

Best apartment community I've lived in

Area is picturesque, clean and well maintained. The office staff are excellent and truly excel at their job. They make you feel comfortable at all times. Would move back in a heartbeat.
By: Joe Simpson     Verified Resident
Source: Property Site Read Property Manager's Response

Wow, thanks so much Joe! Your review completely made our day!

Posted On: 1/14/2022

Maintenance

Maintenance is very on top of it super polite!
By: Linzy Williams     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Linzy, Thank you so much for your five-star review! We are so happy to have you as a part of our community. Our entire team is delighted to know you are enjoying your home! Take care, The Cove

Posted On: 3/18/2021

Renters tenants

Nice place to stay. Not to far from both of our parents houses. I wish the rent was a little cheaper. But we weather pay and it's worth it. We love our new place and our kids enjoy it. Thanks guys and God BLESS
By: Konelio Tauanuu     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your five-star review! We are so happy to have you as a part of our community. Our entire team is delighted to know you are enjoying your home! Take care, Janai Knox

Posted On: 2/5/2021

Best decision!

I moved in back in December and it’s the best decision I’ve made! My daughter and I love our new place and neighborhood. The office staff is very helpful and welcoming. The unit is spacious, clean and beautiful. Spiral staircase is a plus!
By: Sheila Barraza     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Sheila, Thank you so much for your five-star review! We are so happy to have you as a part of our community. Our entire team is delighted to know you are enjoying your home! Take care, The Cove

Posted On: 9/18/2020

Living at the cove

Thank you for being very patient through this tuff times
By: Cheryl Saad     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Cheryl, Thank you for the awesome review! We are always happy to help :)

Posted On: 7/10/2020

Love the Cove

I love it here. Perfect area for me and my partner. Always clean environment and people that works and leave at the apartment are so nice.
By: Ryma Poasa     Verified Resident
Source: Property Site Read Property Manager's Response

Hey Ryma! We are happy to hear about your great experience with The Cove community. Thank you for the five-star review, we look forward to hearing from you again soon!

Posted On: 6/1/2020

Wow

Greattt
By: Adriana Nava     Verified Resident
Source: Property Site Read Property Manager's Response

We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling The Cove your home! Kind Regards, The Cove Team

Posted On: 5/29/2020

Overall great place

the staff is great. nice location. friendly
By: Andrew Eversole     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the high rating, Andrew! We're so happy you're enjoying your home. Please let us know if there is anything we can do to make you feel more at home.

Posted On: 5/25/2020

My Review of The Cove

Property is nice, app for paying rent is a slow load but decent functioning.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, my name is Janai and I am the Community Director of The Cove Apartments. Thanks so much for the feedback, we appreciate hearing from our residents! I am glad to hear you like calling your community home. I will be sure to pass along your kind words to the team! Thanks again! – Janai

Posted On: 5/8/2020

I love my apartment ??

I've never loved an apartment so much. Spacious floorplan, large balcony, gorgeous view. The staff is all really sweet and attentive. Maintenance could be a lot better but the staff always make up for it. Parking can be difficult sometimes but that's with most apartments. All in all, it's a beautiful place to live ??
By: Brittany Maxted     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Brittany, my name is Janai Knox and I am the Community Director here at The Cove. I just wanted to say thank you so much for taking the time to share! We really appreciate all your kind words and are so glad you have had a good experience with the office staff so far. I would love to speak with you more about your experience with our maintenance team so that we can give them feedback to help make improvements with future experiences. Would you mind giving me a call to discuss if you have the chance? Our number is (253) 458-2192. Thank you so much for choosing to call The Cove home!

Posted On: 5/1/2020

Pleasant Place to live

I just want to apologize for not making my transition here pleasant for the staff! I had a hard time letting go of my last place I loved it so much, I raised my daughter there. The staff has treated me so kind despite my negative attitude. The entire staff at the Cove apartments are so sweet and very professional. They all walk with excellence and they show empathy for everyone. I love the Cove because of the staff they make you feel like your at a hotel on vacation. Thank you for keeping the property so clean and peaceful for your renters.
By: Apt 1506     Verified Resident
Source: Property Site Read Property Manager's Response

Hi! Thanks for leaving us such a wonderful review. We are glad that you and your family enjoyed our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Kind Regards, Janai, Community Director

Posted On: 4/8/2020

Improvements

We’ve lived here for going on 2 1/2years, if they had a 3 bedroom we probably would stay here until we purchase a home. The office had a turn over in staff maybe 6 months (at least when I noticed) and they are great ppl, HUGE improvement from the previous staff. They are kind, responsive and communicate well! I Love Janai, SO FREAKIN NICE and flexible. Truly a gem for the staff. Maintenance handles work orders quickly. They are updating the place which is cool , when we first moved here that was my main issue. Def. recommend.
By: Brishawna Davis     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Brishawna! Thanks so much for sharing your experience at Cove. I'm so glad you enjoyed your long stay at Cove, and we loved having you here. We are glad to hear that you enjoyed our service and stuff. Thank you for your kind words. Kind Regards, The Cove Team

Posted On: 12/26/2019

Loved living here

Great staff & management team. I lived there almost five years without any issues other than an occasional noisy neighbor . This location is so convenient to everything and is walkable. The only negative about these older apartment buildings is that they are not insulated. It can get cold and damp in the winter months . Otherwise, it’s a great place to live !
By: AJ Hernandez     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Brishawna! Thanks so much for sharing your experience at Cove. I'm so glad you enjoyed your long stay at Cove, and we loved having you here. We are glad to hear that you enjoyed our service and stuff. Thank you for your kind words. Kind Regards, The Cove Team

Posted On: 12/8/2019

The Cove Apartments

I am very satisfied with The Cove Apartments. The staff is very efficient and nice. I would recommend The Cove Apartments to my friends and relatives. Thank you for your help in have a smooth move. Traci White
By: Traci White     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Traci, thank you so much for sharing. We are so glad to hear that we were able to take care of you. We appreciate the recommendation! All the best, The Cove Team

Posted On: 11/5/2019

Maintenance Is great

The Maintenance staff, Dmitry Milov, is so nice. He came in and the first thing he did was take off his shoes even though we've been here for 14 years and our carpet is just as old. Wow. He just struck as a different because he really showed he cared. He was neat and tidy and organized.
By: Walter Miller     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Mr. Miller, thank you so much for taking the time out of your day to share your experience with Dmitry! I can't wait to share the positive feedback with him and we look so forward to continuing to offer you great customer service! Kind regards, Janai Knox

Posted On: 10/25/2019

Nice community

The Cove is a great place to live, it’s peaceful and clean. It’s super close to the BPA trail which we loved.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling The Cove your home! Kind Regards, The Cove Team

Posted On: 10/25/2019

Best apartment community

apartment space is cozy, neighbors are friendly and respectful of shared spaces, staff was willing to help and answered all questions
By: Brandon Bowman     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the positive feedback, Brandon! I am glad to hear of the items you liked and we agree, The Cove team is awesome! I will be sure to pass along your words of encouragement to the team. Kind Regards, Janai Knox

Posted On: 10/25/2019

Feels like home

I lived at the cove for 2 years and I never felt more at home. My home was filled with so much natural sunlight and surrounded by greenery. My children loved walking by the pond to see the ducks and their babies. The office staff is beyond amazing and they throw resident events that include children and offer snacks to the kids. They’re extremely pet friendly and have treats for doggos in the office! I’ve made friends with almost all of my neighbors and it’s a comfortable community to call home!
By: Marnia Bowman     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words, Marnia. We appreciate you taking the time out of your day to let us know how much you are enjoying being a part of the Cove community. We are so glad to have had you as a resident and look forward to hearing from you again in the future! Take care, Janai Knox

Posted On: 10/25/2019

Amazing first apartment

The Cove was nothing but wonderful and living there was even better! We loved our new home and the community was beautiful
By: Tre Mathis     Verified Resident
Source: Property Site Read Property Manager's Response

Great feedback! Thanks so much for posting and letting us know that you are enjoying your home at the The Cove community. We appreciate the 5 star! Thank you, The Cove Team

Posted On: 10/25/2019

Living at The Cove is amazing!

It’s been a great first experience both living at The Cove and living in an apartment community on our own! We never ran into any troubles besides maybe parking but that was quickly taken care of. The office staff and the maintenance staff is amazing and always do their best to make sure we as residents are satisfied! Loved living here!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Great feedback! Thanks so much for posting and letting us know that you are enjoying your home at the The Cove community. We appreciate the 5 star rating Take care, The Cove Team

Posted On: 10/18/2019

We love it at the Cove

We’re so excited to be able to move into the Cove and be part of the community. The staff was very helpful especially Tiffany who was helping us from the beginning until we were able to get the key to our place. We love everything about it, so peaceful. The apartment itself was beyond our expectations. Thank you for letting us be a part of the community here.
By: Pepa Laulu     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Pepa, Thank you so much for taking the time out of your day to leave us with such a great rating and such kind words. We appreciate it so much! We are so glad you chose to call The Cove your home and I will make sure to pass along your kind words to Tiffany and the team. Kind regards, Janai Knox

Posted On: 8/1/2019

Our Beginnings

Hello, we just wanted to take a moment to thank the staff that have been so welcoming and kind to us throughout our apartment search and lease agreement signing. They have been top of the notch service. The uncovered parking situation is just a battle later in the evenings but mostly on weekends at night.
By: Zach & Holly     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Zach and Holly, we appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling The Cove your home!

Posted On: 7/19/2019

The Cove

The Cove staff is outstanding.. They are compassionate and supportive. Nothing seems to be too small.The surroundings are full of Mother Nature. Even the maintenance men are terrific with positive attitudes!
By: Phyllis Best     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Zach and Holly, we appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling The Cove your home!

Posted On: 6/3/2019

Maintenance

Everytime we have a problem and need maintenance they always come and fix it right away.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Zach and Holly, we appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling The Cove your home!

Posted On: 2/24/2018

Maintenance Personal

The maintenance staff here is AWESOME....they are very quick to fix and repair things once you put your request in.. thanks guys
By: Roxanne Benally     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Roxanne, this is Jen from Customer Service. So glad to hear you love your on-site team, we think theyâ??re pretty terrific too! Iâ??ll be sure they get a copy of your review and your kind words for them. Thanks! Jen"

Posted On: 9/2/2017

Very quiet

Very quiet, great staff, keep complex in great condition, very quick turn around. One drawback our unit 3105, is so dark inside, we have to have a light on in our living room from the time we get up until we go to bed. Need more handicap accessible parking close to the tenants unit.
By: Linda Akkerman     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Linda, Thank you so much for taking the time to write an online review. We appreciate your feedback and will be sure to pass your recommendation along to the appropriate people. We value your residency and choice to call The Cove community your home. Best regards, Weidner Customer Service"

Posted On: 7/15/2017

The cove got good representative or office people that are very understanding and helpful.

It was great. No one bothers you and people mind they own business. The apartments are great. They were clean and everything was perfect. Lots of space and the view is great too.
By: Ario Fine     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Ario, So glad to hear that you enjoyed your time at The Cove community. We value hearing your feedback and wish you all the best in your future endeavors! Kind regard, Kristie - Weidner Customer Service"

Posted On: 7/3/2017

Great place to live

Amanda and I love our apartment, looking forward to renewing the lease next year
By: Joseph Heuring     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Joseph! Thank you for your feedback and for taking the time to post online regarding your residency with us. I am glad to hear that you are having a positive experience at The Cove community. Best, Weidner Customer Service"

Posted On: 6/28/2017

About apartment

This apartment is good. But not have place for play kids.
By: Sukhjinder Singh     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Sukhjinder, great feedback! Thanks so much for posting and letting us know that you are enjoying your home at the Cove community. We appreciate the 5 star rating along with letting us know your recommendation! Best, Weidner Customer Service"

Posted On: 6/1/2017

Beautiful wilderness.

Its like being in a camp ground but I get to live there Abundant wildlife and so many trees We are incredibly happy with this apartment.
By: Matthew Chadwick     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Matthew, thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at the Cove community - welcome home! Best, Weidner Customer Service"

Posted On: 4/26/2017

Great Experience

As someone who just needed a hassle free environment to live, this is perfect.
By: Austin Ochola     Verified Resident
Source: Excel Read Property Manager's Response

"Hi there Austin, We value hearing your feedback and I am glad to know that you are having a hassle free experience at The Cove community - welcome home! Kind regards, Kristie - Weidner Customer Service"

Posted On: 1/13/2017

Fills a basic need

Parking is pretty bad, and I only have one car. The main pool is nice but the second one isn't beneficial since there are SO many trees around it.
By: Steve Miller     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Steve, Thank you for taking the time to post.   We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents.  Please know that we value hearing your feedback along with your choice to make your home with us here at The Cove Apartments. Kind regards, Kristie - Weidner Customer Service"

Posted On: 11/13/2016

Overall nice but for the price more could be done.

It's not bad, good location, overall well maintained but pricey.
By: Eva Jonas     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Eva, Thank you for providing feedback of your residency online. Please know that we value hearing from you along with your choice to make your home here with us at The Cove community. Kind regards, Kristie - Weidner Customer Service"

Posted On: 10/28/2016

Beautiful apartment and landscape

The grounds are well maintained with a beautiful and large pond in the center of the complex. There tends to be a lot of cigarette smoke. Management is receptive and respectful. Maintenance requests addressed efficiently. Somewhat expensive. Baseboard heating that can result in expensive heat bill.
By: Katie Martes     Verified Resident
Source: Excel Read Property Manager's Response

"Hi there Katie, Thank you for taking the time to post your feedback online. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at The Cove Apartments. Kind regards, Kristie - Weidner Customer Service"

Posted On: 8/31/2016

Quiet, friendly staff

It's very green, very quiet, the staff is friendly and very helpful when I need help or something fixed. I would recommend the cove to someone
By: Valerie Short     Verified Resident
Source: Excel Read Property Manager's Response

"Hi there Valerie, Great feedback and I am so glad to hear that you have had a positive experience regarding the staff and community while residing at The Cove. We value your feedback along with your choice to make your home here with us at a Weidner community. Take care, Kristie - Weidner Customer Service"

Posted On: 8/27/2016

Loved living here

I love living here. Been here 6 years and it was the best decision. The apartments are great and the grounds are always gorgeous. The management has changed over the years, but maintained it's professionalism and desire to be there for the tenants. I recommend everyone to live here.
By: Christina Anna Thomson     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Christina, I'm Kristie from the Customer Service department and I appreciate hearing your feedback regarding the on-site teams and the community as a whole. I am glad to know that you are loving your apartment and we value your choice to call The Cove, your home. Take good care, Kristie - Weidner Customer Service"

Posted On: 5/1/2016

Love it

I have lived other places but this far none is the best.
By: Magdalena Valasco     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Magdalena, Thank you for taking the time to post and for letting us know that you are loving your community! Take good care, Kristie - Weidner Customer Service"

Posted On: 4/13/2016

The property is clean and the fountains are relaxing.

It is nice, quiet, and relaxing.
By: Jeffery Lewis     Verified Resident
Source: Excel Read Property Manager's Response

"Hi there Jeffery, Great to hear from you and to know that you are having a positive and relaxing experience while residing at The Cove. We thank you for choosing to make your home at a Weidner community. Take good care, Kristie - Weidner Customer Service"

Posted On: 2/6/2016

IT'S GREAT

ITS A GREAT PLACE. SOMETIMES ITS HARD IT FIND PARKING BUT ITS ALL GOOD .
By: SHAFIYA NISHA     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Shafiya, Thanks for posting your feedback and we appreciate the 5 star recommendation! We value your residency and choice to call The Cove Apartments your home. Take care, Kristie - Weidner Customer Service"

Posted On: 1/28/2016

good

good to leave but need to improve heat insulation and utility need to upgrade.
By: Swapnil NIKTE     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Swapnil, I appreciate hearing your feedback and thank you for the suggestion. Good luck to you moving forward! Kind regards, Kristie - Weidner Customer Service"

Posted On: 1/1/2016

Very poor standards

very poor standards
By: Kadapalakere Reddy     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Swapnil, I appreciate hearing your feedback and thank you for the suggestion. Good luck to you moving forward! Kind regards, Kristie - Weidner Customer Service"

Posted On: 12/31/2015

conveniant location with weel kept ammenities

located in federal way offers lots to do with good shopping options. neighbors seem respectful and property is well kept.
By: Leigh Latt     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Swapnil, I appreciate hearing your feedback and thank you for the suggestion. Good luck to you moving forward! Kind regards, Kristie - Weidner Customer Service"

Posted On: 12/1/2015

Adequate.

The rent is to high for the quality of the apartment amenities and conditions.
By: Deehan Gay     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Swapnil, I appreciate hearing your feedback and thank you for the suggestion. Good luck to you moving forward! Kind regards, Kristie - Weidner Customer Service"

Posted On: 11/27/2015

Beautiful setting and wonderful staff and maintenance personnel.

We like living at the Cove, it has a beautiful setting with a park like setting with many trees, huge pond with fountains and ducks. The office staff are all professional, friendly and very sweet. The maintenance personnel are excellent and very quick to respond to any problems and always very courteous and friendly. I like using the online capabilities of paying the rent and submitting work repair requests.
By: Stanley Moran     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Swapnil, I appreciate hearing your feedback and thank you for the suggestion. Good luck to you moving forward! Kind regards, Kristie - Weidner Customer Service"

Posted On: 11/27/2015

Huge improvement to my previous renting experience

My previous renting experience with a complex in Kent was horrible--hidden fees everywhere, extremely poor communication, and very little to no response to work orders, in addition to loud, inconsiderate neighbors at all hours of the day and night. The Cove was a huge improvement in that it's quiet and borders a forest trail, the folks at the office are helpful and have followed up when they say they will, and have worked with us to resolve any minor issues that have come up. I was also pleasantly surprised that my spouse and I were greeted by friendly neighbors multiple times within our first week here--so far, so good
By: Anthony Bolster     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Swapnil, I appreciate hearing your feedback and thank you for the suggestion. Good luck to you moving forward! Kind regards, Kristie - Weidner Customer Service"

Posted On: 8/1/2015

Finally my home

I feel like I finally feel at home. Staff Maintenance are excellent. I feel they go beyond. And I have never said that about an apartment complex.
By: Ethel DeSuze     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Ethel, I am glad you are loving your home & the team. Thank you for your kind words. I will be sure to pass this along to the team. Take care, Wendee -Customer Service"

Posted On: 5/14/2015

This should be your new apartment home

Wonderful staff So kind and professional, everyone in the office and on the maintenance crew will bend over backwards to be sure you are content in your home. They are like family and treat you with so much respect. Sure it is an older building and parking can be an issue, but the grounds are so beautiful a little walking is good for you Thank you to the Cove for being most excellent
By: Donna OLeary     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Donna, I'm Kristie from the Customer Service department and I am happy to hear that you are enjoying your home, staff and the community. I will be sure to pass the positive feedback along to the staff! Kind regards, Kristie - Customer Service"

Posted On: 4/20/2015

It would be great if there was a basketball hoop near the laundry facility where the bark dust is located. Also, the insulation heating is poor. That is the only thing we are missing here

We have enjoyed our experience here. Neighbors are nice, the grounds are well maintained and the staff is friendly.
By: Andres Diaz     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Andres, Thanks for the feedback and the 4 star rating! I will be sure to pass it on to the site as well as tell them to keep up the great work. Kinds regards, Kristie - Customer Service"

Posted On: 4/9/2015

I ve enjoyed living here the past 3 years!

It s been a pleasure living at The Cove. The office staff is very friendly and eager to help solve any issues that have come up though those have been very few in my years here. The maintenance staff has always been very professional and eager to make sure things are done swiftly and to my satisfaction. The location is excellent, with easy access to get to Seattle and Tacoma. I look forward to continuing to call The Cove home!
By: Scott (Doug) Fisher     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Scott, this is Wendee from Customer Service. Thank you for your review. We LOVE to hear from our residents. I am so glad to hear that you are enjoying your home. I will be sure to pass your kind words on to the team. Take care, Wendee"

Posted On: 1/5/2015

Can t wait to move

While the ground are nice and the staff is friendly and prompt to fix problems. The buildings are so old as well as the heating units making a heating bill outrageous for a one bedroom apartment. Also it s very difficult to find parking and they do not control loud residents our downstairs neighbor plays loud music at all hours even 3am.
By: Jordan Kehrer     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jordan, this is Wendee from Customer Service. Thank you for posting your review. We love to hear back from our residents even if it is not so glowing. I am so glad to hear that the Community Director has been in touch with you since your post. Again thank you for the opportunity to improve. Take care, Wendee"

Posted On: 6/20/2014

Well-Run, Staff is Great

The staff at The Cove is fantastic. DeeDee is by far one of the best managers of any organization I've ever encountered. I do wish that the owner/corporate would throw down some money for some updates. The kitchen and bathroom cabinets in these apartments are very old. New windows would go a long way toward keeping noise levels down and improving comfort. But the complex is well-run and that makes a huge difference. I never have any hassles whenever I need something. I've lived in newer complexes with nicer features but living there was miserable because the staff didn't care. When you've got apartments that "lease themselves", you can treat your residents badly. I think the staff at The Cove know that the complex could use some updates and they work super hard to make up for it. They do have good appliances though - best stove and washer/dryer I've ever had in an apartment. Overall, I recommend The Cove.
By: Jennifer Brockmeyer     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Posted On: 3/17/2014

Easy, comfortable, convenient.

I would tell them that although I don't enjoy apartment living, the cove apartments treated me well. The staff is great and extremely helpful if needing anything. The fact the BPA trail is literally steps outside of my door makes living there a lot nicer also. Neighbors are pretty respectful, never once had to complain. noone is blasting music at late hours or yelling. living at the cove has been a really enjoyable experience.
By: christina Vormsberg     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Posted On: 3/3/2014

Cove is Good

Good
By: Rajan Sharma     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Posted On: 3/1/2014

The place I call home for last 4 years

I like the maintenance services provided at The Cove. Professional and on time.Thank you guys.
By: Sachin Kumar     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Posted On: 3/1/2014

Way above market price, extremely expensive for no room.

Very expensive for no space, no storage, no parking, and less amenities than other locations.
By: Selena Sanchez     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Posted On: 3/1/2014

Way above market price, extremely expensive for no room.

Very expensive for no space, no storage, no parking, and less amenities than other locations.
By: Selena Sanchez     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Posted On: 3/1/2014

Very friendly and relaxing environment.

Very relaxing and quiet, nice place to settle down and live. Cute atmosphere and very friendly residents and staff.
By: Kelli Bates     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Overall Rating

4 out of 5 stars

Ratings By Category

Parking
4 out of 5 stars
Value
4 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
4.5 out of 5 stars