Reviews for The Vintage

Posted On: 5/8/2019

Review

Staff is very helpful, whether it's mail received, broken lightens, etc. They are very courteous, and have sent appropriate help if needed right away. One big downfall at this apartment is the noise overhead, rap music and smell of marijuanna. These particular neighbors seem to have quieted down after I complained several times, but alas, there is still foot noise that cannot be stopped, and constant walking noises. While I do like the apartment, I'm also right next to a busy highway here, and there is constant noise during the work days. I was not anticipating this as I made my lease while I was in Phoenix, site unseen. I'm use to living in my own home, owned by myself... for years! Hope this helps!
By: Seraphina Watson     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/23/2019

Nice neighborhood

By: Ana Martinez     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 3/20/2019

Great Place to Live

Friendly staff they make my kids feel welcome in the clubhouse. Clean office and we love the pool
By: Elaina Davis-Givens     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 2/27/2019

CHRISTOPHER

It's ok, little pricy for me moving in from my residence to an apartment.
By: Christopher Rogers     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 2/12/2019

The Real Deal...................

The apartments here are pretty normal mid-range, not real old, not real new apartments. The difference at The Vintage is that the value-per-dollar-spent ratio is probably a bit better than most places in Moses Lake. The public areas are well-kept the gym equipment is in good condition and most of all, if there is a maintenance request, it is quickly taken care of. Those are the things that matter to most people, and those are the things they do well.
By: Robert Irvine     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 12/31/2018

Great

Great place to live
By: Kayla Luke     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 12/11/2018

For the most part we love it

The only thing we have complaints about are that there is no assigned parking and the pet area is to small
By: Julie Martin     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 9/28/2018

Clean, safe apartments, friendly and helpful staffs.

The Vintage apartments are close to my work, staff are willing to go above and beyond to help me when I have a problem that needs to be addressed. My apartment is clean and well maintained. There are not enough parking spaces but and I can hear everything that goes on in my neighbors apartments but staff are very helpful in addressing this and trying to help solve these issues. Overall my experience living here is a positive one.
By: Jamie Newton     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 4/3/2018

Great Experience living here

Well taken care of, attentive staff, great location
By: David Givens     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 4/2/2018

happy renting

nice place just hard to get parking and a little noisy on the middle floor would recommend first or third floor.
By: Brandie Sieffert     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 4/1/2018

Good place to call home.

Noise level fairly normal for apartment living. Maintenance and customer care is excellent and are pretty on top of issues that arise. Very friendly. I love that the big park is just with in walking distance.
By: Olga Melnikov     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 3/11/2018

Great place to live

I have lived here for 6 years and have been very satisfied with my time here. The one thing that I was really impressed with was how quickly maintenance gets completed. The staff here have always been nice and professional and accommodating to my needs. I highly recommend.
By: Lillian Wong     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 2/28/2018

Bit Pricey

Living at the vintage is nice but a bit pricey compared to the COL in the area which has pushed many people I know out
By: Jason Wilensky     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 2/16/2018

Need to improve more

Regarding Maintenance, need to improve the process. I prefer that the maintenance people should call when they will come in before they will fix even when they are approved to come in to the room by the tenants.
By: Yoshie Takaoka-Adams     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 2/1/2018

I love it

It's a great place to live. Everything you need. Great layout and space. Great staff.
By: Kelsey Foster     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 1/7/2018

It's confatable.

This room is very nice. The room temperature is going to warm quickly. But the floor is thin, so little noisy at midnight.
By: Daishi Gomi     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 12/7/2017

Thank you

Nice friendly staff and they are helpful with any concerns. Good location with walmart and my favorite, Starbucks just 5 min away. Special thanks to office staff
By: Michael Coffey     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 12/1/2017

Very Nice

It is a great complex. There is a good and easy way to have things fixed. And for the quality of the apartments and the community is it well priced.
By: Elisabeth Kimball     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 11/28/2017

Great place to hang your hat

Nice place, very quiet and clean
By: Chayn Gardner     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 9/23/2017

Clean and Homey

It's a fairly quiet neighborhood of good people from what I've experienced. I don't usually have any parking issues, I can only hear my upstairs neighbors a little bit, and the apartment itself is well-built and well-maintained.
By: Nathaniel Peterson     Verified Resident
Source: Excel Read Property Manager's Response

Posted On: 6/17/2017

Nice and quiet

Nice place to live. Most of the people are friendly. Pet people are responsable
By: Lisa Cox     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Lisa, we love hearing that the Vintage community is a "nice place to live" - we value hearing your feedback and welcome you home! Best, Weidner Customer Service"

Posted On: 6/1/2017

nice property

Safe and clean place to live.
By: Blaine Balzer     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Blaine, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service"

Posted On: 5/30/2017

No complaints

Nice, slightly pricey for the area.
By: Lauren Deem     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Blaine, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service"

Posted On: 3/31/2017

Excellent environment.

The staff is very courteous and friendly with great customer service skills. Well kept grounds, safe and quiet.
By: Howard Williams     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Blaine, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service"

Posted On: 3/31/2017

Great Location for Airport Work

Great location in moses lake. Quick trip to downtown and work. Neighbors are noisy. Ground floor doesn't have balcony, it open to public.
By: Ravi Natalia     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Blaine, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service"

Posted On: 11/1/2016

Great

Yes, I really like it.And I would recommend this apartment the best in town.
By: Crystal Vazquez     Verified Resident
Source: Excel Read Property Manager's Response

"Hi there Crystal,Great to hear your feedback and thanks so much for your recommendation of the The Vintage Apartment Home community - welcome home!Kind regards,Kristie - Weidner Customer Service"

Posted On: 10/30/2016

Very good

Pros Staff and maintenance are fantastic. Cons Rent is expensive
By: Mohammad Hossain     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Mohammad,I appreciate hearing your kind words regarding The Vintage Apartment Homes team, I'll make sure they hear about it! Thank you as well for choosing to make your home at a Weidner community.Kind regards,Kristie - Weidner Customer Service"

Posted On: 10/24/2016

Great place to live

It's been a great place to live The staff and the maintenance are great, very friendly and helpful. The maintenance staff is very quick and dependable I wish they had another pool and a play area for my grand kids Other than that it's a great place.
By: Craig Bishop     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Mohammad,I appreciate hearing your kind words regarding The Vintage Apartment Homes team, I'll make sure they hear about it! Thank you as well for choosing to make your home at a Weidner community.Kind regards,Kristie - Weidner Customer Service"

Posted On: 8/13/2016

comfortable living.

Great place to live. The gym is limited and the equipment is old, but the pool and the barb que area are excellent. Maintenance dept is fast and polite. Office personal are very polite and professional.
By: Angel Martinez     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Mohammad,I appreciate hearing your kind words regarding The Vintage Apartment Homes team, I'll make sure they hear about it! Thank you as well for choosing to make your home at a Weidner community.Kind regards,Kristie - Weidner Customer Service"

Posted On: 1/28/2016

The property is very nice. I wish it had a playground

It is nice, but costly. I think I pay too much.
By: Kaylee Rill     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Kaylee,Thanks you for posting your feedback as we love hearing from our residents!Kind regards, Kristie - Weidner Customer Service"

Posted On: 1/4/2016

Fabulous Place to live

I highly recommend The Vintage Community. The office staff is outstanding. Always professional and are quick to fix any problem the I might have. The maintenance staff is very polite, and do a great job keeping our community clean and up and running. I am here on business every year from about August until February and would not want to stay any place else when I am here. Thank you for all you do.
By: Kelli Garman     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Kelli, thanks for the great review; we will share it with the on site team and their managers as well!"

Posted On: 1/1/2016

Good place overall

For the negatives --- The description of granite counter tops is a little deceiving as it is only the kitchen bar counter. I despise that the company changed how it charges for water I now have to pay the same as everyone else regardless of the number of occupants. If you are not living on the top floor, you can easily hear crying children and people walking, especially if they are hard walkers. Additionally, the property is situated over a flight path which tends to be pretty loud in the summer time. I am not a fan of the single unit a c in the summer time as it does not reach back to the 2 bedrooms very well. It would be lovely if the parking lot was deiced in the winter, especially for those who walk to the dumpster or mailboxes. For the positives -- lots of parking for my building's residents and guest. The staff is awesome and the maintenance crew quick and thorough on repairs. The apartments are layout for 2 bedrooms 1bath are a good size. It's very comfortable to live here and I feel safe. These positive qualities are far outweigh the negatives.
By: Angela Anderson     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Angela, thanks for the great review; we will share it with the on site team and their managers as well!"

Posted On: 8/19/2015

Complaint Suggestions

I should not have to park a building away from my residence. Campers should not be allowed to be parked in the parking area near the apartment complex's. 5 of the parking lot lamps have been burned out for over a month. The dog potty area is way to small 1 3 of the grass is missing. There also is no path, so you have to walk over the landscaping to get to it. I suggest putting in a path for safety and more sod. I also suggest putting out some cigaret butt collectors so that they are not thrown every where.
By: Guy Mcconchie     Verified Resident
Source: Excel Read Property Manager's Response

"Hello Guy,I appreciate you bringing these items to our attention and I will be sure to connect with the site to get the lighting addressed. Thank you for posting and we value your choice to call The Vintage your home.Kind regards,Kristie - Customer Service"

Posted On: 2/2/2015

Some good

To start I ll say the staff were very nice and professional for our first six months and were able to get my wife and I in really quick, but after that it turned for the worse. I called multiple times about noisy disruptive neighbors with little done. The last time i called I got no courtesy call in return of which I m still waiting. Parking is horrible especially if you re working nights you ll be parking at another building or by the office. When it comes to having pets they do allow them I had two large dogs with me but your pet deposit won t mean anything or go towards any damages let alone be included on the statement you receive after management has inspected the apartment. In my opinion don t bother with pets there. Even if you do real good cleaning, items will still be replaced anyway and you ll get even less of your deposit back. If you call and talk with the staff to a certain extent they ll have an expression of o no not these people again like with us. I would recommend looking elsewhere unless you re desperate.
By: Eric Jones     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Eric, this is Wendee from Customer Service. Thank you for your review. We love to hear feedback from our residents. I wanted to clarify that your refundable pet deposit was credited towards your account. I would be happy to go over your move out charges with you in great detail to make sure we didn't make a mistake. Please call me at 425-250-2961 or email [email protected] Thanks again, and for giving us the opportunity to improve. Take care, Wendee."

Posted On: 10/24/2014

A very nice place to live.

The staff is so friendly and professional and I will miss them the most. Thank you guys for making my move to Moses Lake so welcoming.
By: Laura Demi     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Laura, this is Wendee from Customer Service. Thank you for your kind words. We think the staff is pretty AWESOME! I will be sure to pass this along to the team. Kind regards, Wendee"

Posted On: 7/21/2014

Beautiful and well kept.

I enjoyed living here. The management was very kind and helpful to us. Things that needed to be fixed within the apartment were done so at a speedy fashion. I enjoyed working out at the fitness center, it is available to residents 24/7.
By: Sarah Reavis     Verified Resident
Source: Excel Read Property Manager's Response

"Hi Sarah, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee"

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4 out of 5 stars
Location
3 out of 5 stars
Noise
2 out of 5 stars